1. Information That ErliBird Collects
In order to provide valuable market research, testing, and feedback services for clients, we collect information about each tester that uses our website. We ask testers to provide information about themselves ("Profile Information") at various times, for example, when signing up for an account on ErliBird, applying to test through a screening survey, or completing a survey for a test.
Profile Information may include (a) demographic information, such as your age, location, and income ("Demographic Information"), (b) Personally Identifiable Information ("PII"), such as your name and address or other profile information, and (c) other information about you that may be useful to our clients to facilitate market research, testing, and feedback.
As a tester on ErliBird, in order for us to contact you, to facilitate communication between you and our client, and to provide valuable market research and testing services, you agree to the collection and use of Profile Information and PII and you agree to keep your Profile Information complete, accurate, and current.
Test Data & Responses
As a tester on ErliBird, we may collect additional information about you when you complete tests and provide feedback through our platform or through the products that you test. This may include (a) photos, videos, or audio of you or your property or suroundings, and (b) screenshots, video, audio, data and analytics of your device that you use for testing, and of the website, app, or product that you are testing. In aggregate, this information collected during the testing process is called "Test Information".
Any Test Information that you provide is voluntary. If you decide you do not want to answer a certain question or provide certain information, you may cancel the test or decline to provide the information. In the event that you do not complete a test or fail to answer every question or provide the requested information, you will not be eligible for a reward payment.
Technical Data & Analytics
We automatically collect certain information as you browse the ErliBird website and apps. We collect your IP address, general location, browser type, browser software version, and other information about the device used to browse our Website and how you connect to and use our Website. We also use third party platforms to help us analyze our traffic and usage patterns in order to administer and improve our Website and services.
Erli Bird works with certain third party software providers in order to provide the Website, and sections of the website may include code or scripts from third parties. These third party software providers may have access to certain personal information collected through the website. For example, Google is used to provide analytics data to Erli Bird, and both Google and Erli Bird will have access to your traffic data.
When you login to our site using a third party social media provider or other login mechanism, you permit Erli Bird to access, collect, and indefintely store and use the information made available to us through the social networking site or login provider related to your account and/or your friends accounts. The information you allow Erli Bird to access is dependent on your privacy settings at the applicable third party site and made available to Erli Bird upon clicking "accept", "allow" or other similar term.
2. How We Use Your Information
We use your information to provide market research, testing, and feedback services to our clients. When you participate in a test, your Test Information, Profile Information, and Demographic information and any other data and feedback that you provide through the test may be shared with the client privately. We do not share your PII with clients unless you provide it to them within the Test Results. We do not sell or share your PII with any third parties for their direct marketing purposes unless we have your permission.
We may provide your personal information to third party service providers to help provide the services of the Erli Bird Website. These third party service providers include, but are not limited to, companies that provide our underlying data network, host our web servers, provide our storage, deliver our email, process our payments, or provide our marketing material or advertisements. Through the performance of these business activities, our service providers may have access to your personal information.
We occasionally send marketing-related emails to advertise ErliBird or third party services. We send transactional communications over email for announcements, changes to services or policies, reminders, billing issues, and to help support and educate you on using our service. You may opt out of ErliBird email communciations at any time by contacting support at firstname.lastname@example.org, or completing the unsubscribe process available through the related email.
We also may use your information to prevent violence, harm to people or property, or respond to legal requests.
3. When Your Information Is Shared
When you apply or participate in a test offered through ErliBird, we share your Profile Information (with the exception of PII), Demographic Information, and Test Information with that specific client as part of the service we provide. Do not provide any information during a test that you want to keep private.
We share your information with third party service providers and vendors that help provide our service.
We may share, sell, or transfer your information in the event of a sale of company assets, merger, acquisition, bankruptcy, or transition of service to another provider, or during the due diligence process of such transaction, in accordance with law or applicable contracts.
We may share your information to comply with a legal request, such as a search warrant, court order, or subpoena. In such circumstances, we limit disclosure until we have a good faith belief that such disclosure is reasonably necessary, or that it meets applicable legal standards.
We may share your information when we believe it is necessary to prevent fraud or other suspected illegal activities.
We may share your information when we believe it is required to protect our interests, rights, reputation or property, or those of our users, members, affiliates, or partners.
We may share your information to third parties in aggregate, without personally identifying you, for any purpose.
We will take appropriate industry-standard precautions to protect your information and prevent the access, misuse or loss of your data. Your information is stored behind physical and software firewalls, and access is only permitted to authenticated sessions initiated on Erli Bird servers. The network on which Erli Bird hardware and software resides provides protection for Denial of Service Attacks, Man in the Middle Attacks, IP Spoofing, and Packet Sniffing. The data centers used to host Erli Bird servers are protected by physical access control, video surveillance, and intrusion detection systems.
However, no amount of physical or virtual security is impenetrable. We try hard to keep your data private and secure, but we cannot guarantee privacy or security. Erli Bird has no control over the actions of other users with whom you may share your information. Furthermore, the security and stability of the Erli Bird Website is reliant on hardware and software which can fail and other factors that could potentially compromise your information, such as unauthorized user access or the actions of hackers. All sharing of personal and Project information through the Erli Bird Website is done at your own risk.
5. Age Requirement
You must be an individual over the age of eighteen (18) to use ErliBird. ErliBird services are not intended for use by children and we do not intentionally collect personal information from children under 13. If you believe we may have unknowingly collected information from minors, please contact us. If we beleive we have accidentally collected personal information from minors, we may delete this data without notice.
6. Consent And Right To Access, Change, And Delete Personal Information
By registering as a user on ErliBird or participating or applying as a tester, you expressly agree and consent to the collection, use, and sharing of your personal information as described in this document. You consent and agree that your personal data will be primarily tranferred, stored, and processed in the United States. You agree that your data may be transfered or stored in locations that do not have the same level of security or data protection laws that exist in the European Economic Area. You may revoke your voluntary consent at any time and discontinue your use of the ErliBird service. You agree that we may share your personal information with third party companies and individuals who work for service providers or vendors that help provide ErliBird services.
You have the right to understand what personal information about you is stored in our databases, and to change, or delete any data as permitted by applicable law. We will provide access to your personal information upon reasonable request in order to modify or delete such information. Users may edit their personal information through the ErliBird website or by contacting ErliBird support. To request that your personal information be erased, please submit a written request to ErliBird. For the purpose of this agreement, "personal information" shall be equivalent to what is deemed "personal data" in the EU.
ErliBird will make reasonable efforts to respond to all reasonable written requests for access, modification, or deletion of personal information in a timely manner.
7. Contacting Us
This document was last updated on July 4, 2017.